Powering educational systems by generating, translating and disseminating the best research, information and knowledge
SERVE Center - The University of North Carolina at Greensboro

SERVE Center Evaluation Services

Is your district in the midst of comprehensive reforms to implement Common Core State Standards or other significant improvement efforts? Do you have the information you need to ensure such reforms are well-implemented? Are you writing grants that need an evaluation design for how to monitor implementation and outcomes?

Research on educational change shows that often programs and initiatives are not fully or well-implemented, wasting valuable resources and staff time and ultimately, not delivering the promised outcomes. Collecting implementation and outcome data to inform decisions along the way about the continuous improvement of new reforms is well worth the investment.

Serving educational leaders since 1990, we have extensive knowledge of the research literature on best practices and the impact of reforms, experience in quantitative and qualitative evaluation methods, expertise in meeting the most rigorous of federal standards for evaluation, and a framework for evidence-based decisionmaking.

SERVE's highly experienced team has conducted evaluations of:

  • efforts to turnaround low performing schools;
  • reforms to improve teacher preparation, evaluation, recruitment and retention;
  • reforms at the high school level designed to improve high school graduation and post-secondary success; 
  • curricular and professional development programs at all levels across varied disciplines;
  • technology development initiatives; 
  • at-risk student services for migrant, English Language Learner, and homeless students; and 
  • early childhood programs.


SERVE Center at UNCG was contracted by the North Carolina Department of Public Instruction (NCDPI) to collect data during spring 2014 regarding the statewide implementation of Read to Achieve (RtA). Read the report, Educators' Perceptions of the First Year of Read to Achieve: A Statewide Formative Evaluation. Learn more about Read to Achieve.

SERVE Center is a partner in the Consortium for Educational Research and Evaluation-North Carolina (CERENC), which is conducting an evaluation of the North Carolina Race to the Top project. Our staff members are collecting data in almost every district in the state as part of the larger statewide evaluation. Evaluation reports for 2011 and 2012 can be found on the North Carolina Department of Public Instruction Race to the Top website.

We have worked with more than 50 district teams on the most efficient and effective use of data, research, and evaluation throughout the planning and implementation of improvement initiatives. Learn more about SERVE's Evidence-based Decisionmaking Cycle

SERVE staff are aware of the latest federal expectations in evaluation and can design evaluations to meet federal standards. We have experiencing designing and implementing evaluations that meet What Works Clearinghouse standards. We are also conducting evaluations that meet the standards required by the federal Investing in Innovation program.